As first time home buyers we relied on his knowledge and expertise of the home buying process from the beginning of our search all the way to closing. Being new to the area we needed some help finding the right neighborhood for us. Alex listened to what we wanted and found a great home in a location we love. We were not familiar with any real estate agents here and found Alex on Google. It couldn't have worked out any better. He was always reachable and made it feel like we were his only clients. We highly recommend Alex.
When we first met with Alex we were undecided about listing our home for sale. Alex listened to our concerns, and never pressured us to make a quick decision. He was sensitive to the emotions of buying and selling, and put us at ease throughout the process. Once our home was listed, it sold above asking price within 3 days. The personalized website Alex created for our home with professional photos and detailed information on the home helped it appeal to many potential buyers before they walked through the door. On the buying end, Alex was very patient with us, as we spent countless hours looking for the right home. Not only is Alex an outstanding realtor with a lot of professionalism, he is also a great person. We cannot say enough good things about Alex and are highly recommending Monticello LREB to our friends and family.
Really paid attention to what we were looking for in a house and showed us only houses that met out criteria. He devoted a ton of time on the weekends to show us literally dozens of homes. Nuts and bolts he is the most patient real estate agent I've ever worked with. When we finally found the right house he was fantastic during the negotiation process. As far as real estate agents go, Alex will give you the professionalism and devotion that you will not find from one of the "big box stores." He offers personalized service at every single stage of the process. All that and his website is FAR easier to navigate and use than the others.
We were first time home buyers and having Alex by our side was a plus as he is extremely knowledgeable about the field. His experience shows. It took us almost a six months to find our home and Alex was very patient with us throughout. He was always available to see homes on very short notice and usually had good comments to offer. Alex is very easy to talk to and pleasant to work with. He is very tech savvy as well, and was very responsive to our e-mails and calls. He also went out of his way to help us out when we needed him after we purchased the house, which is something most agents probably wouldn't do. We would highly recommend Alexander Monticello to anyone looking to buy a home in the Capital Region - Albany.
We have nothing but great things to say about Alex. He was incredibly knowledgeable about the area, low stress, easy to get along with, and very easy to get ahold of. When time came to put in an offer, he helped us negotiate a price that was lower than we thought we would get. We used his recommendations for lawyer and bank, and had really good experiences with both. It's hard to imagine a better experience. Often when I see this many five star reviews, I'm skeptical, but Alex really is dedicated to (and good at) his job. Also, we chose him because we liked that he is based in Albany, and he donated 10% of his profits from our sale to the Capital District Community Gardens (a nonprofit that brings fresh produce and community gardening to underserved populations in the area). He is genuinely dedicated to helping improve his community.
Especially, finding a house that is perfect for my family is the most difficult task since we Koreans lack local real estate knowledge. That is why we need a very smart, proactive and faithful realtor to help us out. But most Koreans (well not all) like to get a super fast feedback on their inquires, especially if those inquires are related to the real estate. I would like to suggest Alexander Monticello as the key realtor who can work for the internationally relocated (Korean) families. Alexander is fast in searching properties and giving real-time feedback, he shares reports of a specific properties, he answers whenever we need him, works on weekends (and weekdays as well), able to facilitate the process by using internet-based inventory search and automatic notification when new property pops up, is well equipped with financial and legal knowledge regarding real-estate and also does not hesitate to advise any potential risks and provide us with many Korean community-related information! I really cannot list the whole merit that Alexander has and I just want others to know that the biggest stress lies upon us, apart from everything, is getting a good house with a faithful, trust-worthy realtor, and I strongly recommend Alexander Monticello.
The entire experience was excellent. Alexander is so far ahead of the local competition in terms of technology. He understands that today, virtually all potential buyers do their own research in the internet. He promptly bought an easy-to-remember web address for our property, and began to aggressively market it to maximize search engine exposure and potential traffic. He designed a beautiful web site, and his photographer was amazing. He worked hard to get our listing in front of as many people as possible, including the "house of the week" on the Times Union. Knowing that we wanted to move as quickly as possible, Alexander scheduled multiple open houses, and showed the house several times per week. Ultimately, the market dictated a price drop (also we were under contract to buy our new home), and Alexander sold the house 24 hours later. As our buyers' agent, Alexander was patient, flexible, and logical. I can only imagine how annoying and picky we were. After touring dozens of "wrong" properties, Alexander found us the perfect home. Alexander handled the price negotiations like the attorney he is, and was able to get us a very fair price, with enough of a time cushion to sell our home. He accompanied us to inspections, and bent over backwards to make the experience easy on us. Alexander Monticello / Monticello LRB was the best choice, and we could not recommend him more highly. Alexander is very smart, very prepared, and overall a class act. We very much appreciate all he did. Thankfully he found us our dream home, so we will not be buying anything in the near future, but anyone looking to buy or sell in the Capital District should Alexander Monticello their first call.